China Cool, Your # 1 Source for Chinese Fashion Products!

Shipping & Returns

Please refer to these shipping information before placing an order
We ship worldwide by a number of shipping services such as Registered Air Parcel, EMS (Express Mail Service), DHL, TNT, etc.

Registered Air Parcel Rate

Weight (Kg)

Rates (US$)

0.01-0.3

$8.00

0.31-0.6

$14.00

0.61-0.9

$20.00

0.91-1.2

$26.00

1.21-1.5

$32.00

1.51-1.8

$38.00

1.81-2.1

$44.00

+ 0.3 kg

+ $6
EMS (Express Mail Service) Rate
Zone Destination of EMS First 500g
(US$)		 Additional 500g (US$)
 
1 Hong Kong, Macau $17.5 $5
2 Japan, P.R. Korea, R.Korea, Mongolia $21 $6
3 Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam $22 $7
4 Australia, New Zealand, Papua New Guinea $24 $8
5 Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, U.K. $32 $10
6 Canada, USA $27 $10
7 Bangladesh, India, Laos, Nepal, Pakistan, Sri Lanka, Turkey $46 $13
8 Argentina, Brazil, Colombia, Cuba, Guyana, Mexico, Panama, Peru $48 $15
9 Bahrain, Botswana, Burkina Faso, Chad, Congo (Kin), Congo (Brazzaville), Cyprus, Djibouti, Egypt, Ethiopia, Gabon, Ghana, Greenland Island, Guinea, Iran, Iraq, Israel, Ivory Coast, Jordan, Kenya, Kuwait, Madagascar, Mali, Morocco, Mozambique, Niger, Nigeria, Oman Qatar, Rwanda, Senegal, Syria, Tunisia, U.A.E, Uganda $64 $17
10 Bela Rus, Cayman Islands, Croatia, Czech, Estonia, Hungary, Kazakhstan, Latvia, Poland, Romania, Russia, Slovakia, Ukraine $65 $20
　 Taiwan $26 $6
Return Policy

China Cool sells only high quality products. All products will be carefully inspected before dispatching. If you are not satisfied with your purchase please contact us immediately after receiving your purchase. We will try our best to solve any problem for all our customers. If you intend to return or exchange an item please contact us in advance for return address. Items must be returned within one week of receipt in its ORIGINAL condition. Please note that buyer shall be responsible for the two-way shipping fee of exchanges and returns (shipping fee NOT refundable). For returns, a 10% re-stocking fee will apply to offset our cost of processing the order.

By using our site, you consent to our return and exchange policy.
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